1. Introduction
These Terms and Conditions govern the provision of veterinary services, clinical consultations, and health advice by VétéPlume. By booking an appointment, seeking advice, or utilizing our specialized avian care services, you agree to comply with the terms outlined below. We use simple and direct practices to ensure you fully understand the care process.
2. Scope of Services
Our practice is dedicated strictly to the health, medical treatment, and preventative care of poultry. We focus entirely on chickens and related flock birds, providing tailored health plans, diagnostic services, and expert advice. We do not offer services or general care for mammals or other household pets.
3. Appointments and Communication
All consultations and flock visits are scheduled by appointment. We ask that any necessary changes or cancellations be communicated as early as possible. This ensures we can efficiently allocate our time to provide necessary care to other birds requiring medical attention.
4. Standard of Care and Liability
Every veterinary assessment, preventative measure, and treatment plan is developed in accordance with established professional standards for avian medicine. Our primary commitment is always to the safety, well-being, and optimal health of your poultry. While we strive for the best possible outcomes in every case, veterinary medicine involves inherent variables, and specific results cannot be guaranteed.
5. Payment Terms
Invoices for veterinary services, medications, and health consultations are provided upon the completion of care. Payment is expected at the time of service unless alternative arrangements have been formally established in advance.
6. Contact Information
If you have any questions regarding these terms or require further clarification before proceeding with a consultation, please contact us directly:
- Email: rdv@veteplume.be
- Phone: +32 10 88 34 22